As many as 38% of large Finnish companies have replaced some work tasks with Artificial Intelligence (AI), according to a survey commissioned by OP Financial Group.
OP's Corporate Pulse survey also showed that a slightly larger share of respondents, or 42%, said they have not taken such steps, said OP in a press release on Friday referring to the survey.
Still, more than half of the companies participating in the survey said they plan to replace work tasks with AI in the future.
The adoption of AI is often justified by the increase in the productivity of work, but the Corporate Pulse survey found that companies differed in their views regarding productivity benefits.
A majority of companies, or 45%, said that AI has demonstrably improved the productivity of work, while a quarter disagree.
"AI opens up immense possibilities for companies, but its benefits to productivity cannot be realised without investments in both technology and people. This requires decisions from the company's management at the strategic level," said Katja Keitaanniemi, Chief Executive Officer of OP Corporate Bank.
OP's survey found that companies have clearly recognised the benefits of training personnel in how to utilise AI. As many as 84% of companies said they have trained their personnel in the use of AI.
Competition for employees with specialised expertise is fierce especially among large companies, and the talent shortage is a major challenge for many businesses.
One in three companies that responded to the Corporate Pulse survey believe that AI can offer solutions for talent shortages.
"Finnish companies are seeking a balance between the use of AI and the availability of skilled employees. AI cans help cover talent shortages, but in the long term, companies still need continuous training and competence development of personnel. AI works best as an assistant for humans," Keitaanniemi said.
A total of 100 Finnish companies with a turnover of at least 200 million euros responded to the Corporate Pulse survey, which was commissioned by OP Financial Group and conducted by Taloustutkimus Oy.
The survey was conducted over phone between 12 March and 8 April 2025.
Source: www.dailyfinland.fi
